Exceptional Customer Care
We understand that successful EVMS implementation is about more than just software, so forProject provides exceptional maintenance and support after the sale. Read more below, or click the link to access our support page.
Customer Support
We provide responsive, quality support for our customers via an annual support plan. Our support team is 100% US-based.
Support is available via email and phone during our normal support hours:
Monday-Friday, 8:00am – 5:30pm Central time (except for US Federal holidays)
Support is also available via our web-based Support Center where you can get product information or submit a support request which will be followed up during normal support hours.
Software Maintenance
We stand behind our products with a software maintenance plan that can be renewed annually.
We typically release new versions of our products 2-3 times per year, with service packs made available as necessary to address critical customer issues.
Customers covered under software maintenance plans have access to new releases and to customer technical support.
Recent Customer Reviews
“The support we received from forProject during and after implementation is the real difference- maker. They are truly customer focused and strive to ensure each customer has a positive experience and uses the software to its fullest potential.”
Eric C. – Chief Operating and Financial Officer
“From their initial onboarding, the forProject team has been by our side to make sure that my team succeeded.
I always tell people that forProject has the best customer service I have ever encountered.”
John B., Program Manager