Help When You Need It

If your organization is covered under a maintenance and support plan, you have access to our US-based customer support team.  Use the links below to contact support via the web, or email or phone.


Our web-based Support Center is available 24×7. 

Here You can get the latest product information or submit a Help Ticket.  You can also find information about the latest releases, answers to Frequently Asked Questions and more.  (You’ll need to register in order to get full access to the customer support site or to submit tickets.)


Please call +1 (214) 550-8156  and ask for Customer Support.

All forProject customers with an active Maintenance and Support Agreement have free access to customer support.

We’re here Monday-Friday from 8:00 am to 5:00 pm CST (except for US Federal Holidays).


Contact us via email at

Emails are monitored during normal business hours, and we will reply within one business day or sooner.

If you are a registered user on the forProject Support Center site, your email to will automatically generate a help request ticket that you can track to resolution.